Data Recovery in Munich

A professional data recovery service includes all the key elements (parts, work, material and labour cost) in a fixed price. That is why we take the time to evaluate your drive so that we can tell you whats causing the problem and what is necessary in order for us to get your data back for you. The evaluation might take a few days depending on the device’s technical problems.

How to recover data from damaged data storage devices

It is important to avoid execively attempting to access your data by yourself. You will most likely over strain the device and potentially render the data completely useless, so that even a professional data recovery expert may be unable to recoiver your data. If you accidently dropped your hard drive or are unable to access data on any data storage device (e.g., USB Pen drive, SSD, NAS, Server) then it is time to get help from our data recovery munich service. When you are hearing strange noises from your drive then switch it off immediately and consult one of our advisors by calling us on 089/54041070! Your drive might have sudffered a head crash and could be scratching the surface of the data containing areas of your hard drive. Our company “ACATO GmbH” has a range of specialized tools and clean room equipment to handle damaged hard drives. The inhouse developed tools are proprietary technology used for some of the most tricky situations. We help all sorts of businesses, authorities and consumers.
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Data recovery explained by our Founder on German Television

die acato gmbh wurde gegründet von christian bartsch, galileo2012

In most cases you can either download the data from a secured data storage or we ship you a uSB drive containing the recovered data.

Our company and experts have been part of 2 science shows on German TV (Galileo /ProSieben).  Even a TV crew from n-tv filmed in our laboratory in Munich for a business advice broadcast where our company founder provided insights into how to avod data loss and what to do in a crisis.

Based on our over 20 Year long experience in data recovery and IT forensics we work on your individual cases even then when most basic tools give up. Our expertise has been even accessed by security services and our founder even provided insights at the BKA police mobile forensics conference on how to extract evidence from smartphones, USB pen drives, flight recorders and SSDs. Some of our team members have worked for the police force, Big4 audit firms and corporate data centers.

The hard drive problems we typically have to solve

keine selbstversuche!
  • Not recognized drives
  • Attacks by Trojans
  • Power surge and lightning damage
  • Water damaged devices
  • Faulty devices
  • Deleted data
  • Bent USB Pen drives
  • Damaged memory cards
  • Fire damaged hard drives
  • Stolen Data
  • Damaged hard drives
  • Not booting NAS drives
  • Damaged Raid and failed rebuilds
  • Formated data
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Data Recovery Munich needs your help

In order to successfully recover your valuable data, our data recovery experts need you to follow a few steps immediately after you notice that your device is malfunctioning. Should you choose to play around with the damaged drive you are more likely to end up with an unpleasant data loss. Our drive savers are pexperienced data recovery experts. We have summarized your best approach to a data loss crisis:

If you do try to conduct abackup and restore procedure that over exhausts your damaged devices then a data loss might become a painful reality. At the same time, this DIY activity increases the complexity of the data recovery work as well as data recovery cost. Our experts are very experienced in providing data recovery service but they are not magicians. A professional data recovery will cost money, but if you avoid a DIY attempt you might save yourself a lot of money and pain.

Early indicators of being at risk of suffering a data loss

Your operating system will sometimes report awkward error messages. Sometimes you notice it by your operating system increasingly slowing down. This when this core software in your device is trying to cry for help. If you continue ignoring the early warning sighs then your computer file will potentially need a very costly data recovery. You might believe that your computer is safe using a raid technology, but that will keep your damaged drives from ending in the cleanroom needing several head swaps. Even a usb flash drive will break down at some time. That doesn’t need a cleanroom for the recovery of your data. It will cost you more than the drive is worth. In contrast to hard drives, the usb flash drive stores differently each computer file. Our data recovery experts are true drivesavers as they dismantle the the usb flash drive and remove all the memory chips. Then the data is read from the chips and reengineers to get each computer file. Although our experts use the leading equipment in the data recovery industry, you can never 100% preven data loss. If a memory chip is broken or gone dead, then each computer file stored in that chip will be lost.

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Data Recovery Munich emphasizes Data Security

This is why it is so important to take data security so seriously. If you happen to ever experience a complete data loss, then you know how painful this can be. All the valluable information will be gone. Even a server can not 100% protect your computer file collection. Same applies for mac computers. So many people do not want to store a backup in Apple‘s icloud and eventually suffer a full data loss when the drives unrecoverable. Many new MacBooks have flash memory built in. Even at the price of a Mac Book Pro you need to invest extra money in a good backup system as data loss can still hit you. Hence, spend some time on your data security as even rich people can’t pay for unrecoverable data becoming recoverable, as once its destroyed, it is gone.

Ransomware often destroys a file system rapidly

Even after 10+ years of ransomware roaming the world networks, people still ignore the risks. Ransomware destroys a file system without the user noticing until it is far too late! Ransomware can attack most versions of any file system. This even includes Linux and MacOS. Cyber criminals implement this attack method to destroy your data using encryption. Unfortunately, a virtual machine can still get its compute file system destroyed, too. You operating system will continue functioning but a bit slower. Eventually you get that frightening error message.

Secure data recovery?

You might ask what the most secure data recovery technology can achieve. Our equipment supports a wide range of manufacturers such as seagate technology and western digital. You can use raid systems to increase the safety of your data, but you need to understand the standard raid levels. If you make a bad choice, your data could be severely damaged. In such a case even a disk image might deliver a corrupted file system which only delivers brokem computer files.

There is no warranty even with a professional data recovery service, as a drive can seem at first an easy job and then suddenly turn sour. This is often when people blame the manufacturing process, but a drive can get damaged at any stage of its lifetime. Some damage to the platters can destroy the firmware. Reality shows that products from all well known und unknown brands eventually suffer a data loss.

We try our best to keep the turnaround time as low as possible, but as previously mentioned there is no warranty, as a recovery tends to slow down in severly damaged parts of the platters. This may require more weeks to recover but the time might be well invested.

How do we conduct a server data recovery?

When a server fails, the raid system will often indicate which drive has failed. Unfortunately, some service technicians then try to force a raid rebuild while the damaged drive is still attached. Eventualy they sabotage a recovery by wrongly performing the backup and restore process. If you really want to protect your database on your server from a data loss, make backups which are stored elsewhere. As a data recovery company we experience a lot of unnecessary data loss when people think they can fix a clicking drive by swapping the PCB. Some raid controllers use proprietary software. This complicates the raid revocery process. If you try to change the raid settings you risk data corruption. Our emergency service has often recovered data within a reasonable time. Once we even recovered a damaged server of the easter weekend and by sunday we got the eCommerce shop updated with the data from the ERP system we got back to life.

What to do after a natural disaster?

With the weather going a bit crazy, we are increasingly seeing natural disasters as one key driver of data loss. Companies and consumers need to take data security more serious. The backup and restore process should be tested. Companies with ISMS certified according to ISO 27001 should already be protecting their data in a more sustainable way.

As extreme weather events become more frequent and severe, the impact on dataintegrity is undeniable. Natural disasters, ranging from hurricanes to wildfires, increasingly serve as a significant catalyst for data lossacross industries. Businesses and consumers alike are now acutely aware of the vulnerability of their digital assets in the face of such unpredictable conditions. This reality underscores the urgent need for robust data securitypractices and, more importantly, a comprehensive backup and restoreprocess. It is essential for organisations to routinely test these systems, ensuring that their datacan be swiftly restored in the aftermath of a disaster. Failureto do so not only jeopardises operational continuity but can also lead to irreversible losses.
 
Companies holding an InformationSecurity Management System (ISMS) certification according to ISO 27001 are better positioned to mitigate risks associated with data loss. This standard encourages organisations to adopt sustainable dataprotection methods that encompass both preventative measures and responsive strategies. By maintaining a rigorous approach to data security, companies can safeguard their valuable informationand enhance their resilience against the backdrop of unpredictable weather patterns. As the world grapples with these environmental changes, prioritising dataprotection is essential for both individual consumers and enterprises looking to sustain their operations and maintain trust in the digital age.

What to do when you accidently dropped your hard drive?

Accidentally dropping a hard drive can be a distressing experience, particularly if it contains vital data. The first step to take is to assess the situation calmly. If the hard drive is external, immediately disconnect it from the power source and any connected devices to prevent further damage. It’s important not to attempt to power it on right away, as doing so could exacerbate any potential issues incurred from the fall. Instead, visually inspect the hard drive for external damage. Look for signs of physical deformation, loose parts, or anything unusual that could indicate internal damage.
 
Next, allow the hard drive to rest for a while before attempting to use it again. If it appears to be intact and shows no visible signs of damage, consider connecting it to a computer, but handle it gently. Listen for unusual sounds such as clicking or grinding noises, as these can indicate serious internal issues. Should the hard drive fail to function or if there are warning signs, it is advisable to consult a professional data recoveryservice. These specialists possess the expertise and equipment needed to safely retrieve datawithout causing further harm to the device. In the future, to safeguard against such accidents, users should consider investing in protective cases and regularly backing up datato multiple locations.
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Research and development

Our company developed the data recovery case management software that is used to track cases being processed by professional data recovery services. We invest time and effort into research and development. Nevertheless, the professional data recovery service needs to use tools from all around the world.

Our company has successfully developed an innovative data recoverycase management softwaredesigned specifically to streamline the tracking of cases processed by professional data recoveryservices. Understanding the intricacies involved in recovering lost or corrupted data, we recognised a critical need for a robust system that allows service providers to monitor their cases efficiently. By harnessing advanced technologies and user-friendly interfaces, our softwareenables professionals in the field to manage their workflows more effectively, ensuring that no detail is overlooked during the recovery process.
 
In our pursuit of excellence, we invest considerable time and effort into ongoing research and development. This commitment allows us to stay at the forefront of industry advancements and integrate cutting-edge features into our software. However, we also realise that data recoveryspecialists require tools and resources from all corners of the globe to enhance their operations. As such, our softwareis designed to be versatile and compatible with a range of external tools, thus providing professionals with a holistic approach to data recovery. This enables them to focus on delivering high-quality services to their clients, with the assurance that their case management is in capable hands.

Data recovery tools

There are a variety of softwaretools availbale in the internet. Unfortunately, they can lead to data lossas consumers are not familiar with the correct procedure of their particular emergency. This eventually increases the damage unnecessarily. There are often better was to ensure informationsecurity. at first you should regularly copy your computerfiles from your laptopto a usbflah drive. A memory cardis not the best place but pushing a copy to a cloud drive is a better solution.
 
In today’s digital landscape, an array of softwaretools is readily accessible online, each offering a solution to various challenges, including data recovery. However, the over-reliance on these tools can lead to significant risks, particularly when consumers are unacquainted with the correct procedures for their specific emergencies. This lack of understanding often exacerbates the situation, resulting in unnecessary data lossand potentially magnifying the damages incurred. Consequently, it is imperative for users to not only be aware of the tools available but also to adopt better practices to safeguard their information.
 
One fundamental step towards ensuring data securityis to regularly create copies of crucial files from laptops to a USB flash drive. While memory cards may provide a temporary storage solution, they are not the most reliable option for safeguarding important data. Instead, utilising cloud storage offers a more robust solution, as it allows for remote access and additional layers of security. By consistently backing up files to the cloud, users can create a safety net that significantly mitigates the risk of data loss, ensuring that their valuable informationremains protected, regardless of unforeseen circumstances.

Learn more about who ACATO is and how data recovery is done

You can read more about ACATO and its Service offerings. This also includes the RAID data recovery services (see German detailed description).

Data loss often occurs due to damaged hard drives, ransomware and negligence.

Professional data recovery services use professional tools which are very powerful in reengineering damaged computer files.

The success rate of data recovery services is usually at about 90% - 95%

A professional data recovery service can usually recover data from SSD drives as long as the memory chips have not been severely damaged.

Some cases require only a few hours and others take several months.

Most data recovery services are affordable for consumers, too. The key iussue is that some cases can be very costly and the person experiencing data loss might not have the money to pay for such complex work.

It is not advisable for you to try to recover your data from a broken hard drive. you will most likely increase the damage so far that a data recovery service will be unable to find healthy files.

File recovery usually refers to rescuing a lost file. The general term data recovery is used for any kind of attempt to recover lost data.

Professional data recovery services do not guarantee data retrieval! If someone offer you such guarantee but charges you the full data recovery price before starting the job then you might never see data and the promisses will be a worthless warranty.

Data recovery services often can recover data from flash drives. The age and size only influence the effort required by the experts to work on the case.

The cost of data recovery services for businesses is the same as for individuals. We do not value our clients differently. A business client might need a different type of data recovery as their systems are often more complex. But a consumer and a bsuiness will be treated equally fair when we try to recover their data.

Professional data recovery services have to observe the rules set by GDPR. Hence, confidential data is treated the way it should be.

We have had cases where backup drives were stored in bank lockers but when the flooding the bank occured these safes also let the water inside. That is when a data recovery from water-damaged devices will take longer. Salt water damage is wors, but water from flooded rivers and towns develops a horrid smell.

The role of firmware in data recovery is critical, as often a damaged drive might have such severe corruption that the firmware is also destroyed. smoe drives allow firmware to be transplanted from identical models but this is not always possible.

In old days data recovery services could recover data from corrupted files which had been created with simpler file formats such as doc or xls. The modern docx files are a special file format combining a zipped word file and an xml file. When this gets corrupted then the chances of recovery rapidly decline.

Most DIY data recovery methods lead to data loss. Some free software rcovery tools are known to lead to 100% damaged dat which once was 100% healthy. then a data recovery service will not be able to help anymore.

Professional data recovery services handle large-scale data losses by following a clearly defines SOP that eventually delivered recoverable data.

It is illegal for a data recovery services to recover data from stolen devices. Nevertheless, if the data recovery service doen't know that the drive was stlen, it will not know its part in the illegal access to stolen data.

The importance of data backup in data recovery is sometimes so vital as the damaged drives are entirely destroyed. this is when our experts try to use healthy backups to get a system back on its feet.

Our data recovery services offers emergency data recovery option which we call express data recovery service.